Shipping Policy

My Store aims to process and ship orders efficiently while providing customers with clear information about delivery.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders may require additional processing time during holidays, promotional periods, unusually high order volumes, or circumstances outside our reasonable control.

Shipping Time

After an order has been shipped, estimated delivery times may vary depending on the destination, shipping method, carrier, weather, holidays, and other factors.

Estimated delivery information, when available, will be displayed during checkout or provided with the shipping confirmation.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed. Shipping costs may vary depending on the destination, order size, shipping method, or other factors.

Order Tracking

When tracking information is available, customers may receive a shipping confirmation containing the relevant tracking details.

Tracking information may take some time to become active after the carrier receives or scans the package.

Delayed or Lost Packages

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If a package appears to be lost, significantly delayed, or delivered but cannot be located, please contact us at Support@Aeovisyora.shop. We will review the shipment information and work with the applicable carrier when appropriate.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because the shipping address was entered incorrectly, additional shipping charges may apply for reshipment. If the order cannot be reshipped, the applicable refund may be subject to deductions for shipping or other non-refundable costs where permitted by law.

Damaged Packages

If your order arrives visibly damaged, please contact us promptly and provide photographs of the package and affected product when possible. We will review the situation and determine an appropriate resolution.